Return Policy:

You now have 30 days to try the Hourglass Robe for yourself! If for some reason it is not a fit for you, simply return back for a refund. 

• We charge a 20% restocking fee on all returns.
• Return shipping is to be paid by the customer. You can ship back via UPS, USPS, or FedEx.

Initiate a return by shipping the pillow back to:

 

Please Note: KEEP RETURN TRACKING CODE UNTIL REFUND IS ISSUED. 

 

 

International Orders (Outside of US):

International orders are all final sale, no refunds.

International sales are subject to their own customs and VAT taxes that are out of our control. 

We ship out our orders in 10 business days after you place your order, however international orders take longer due to customs, etc. 

For any questions please email us at hello@hourglassrobe.com

 

Shipping Policy :

    ⁃    We ship all orders in 10 business day after order was placed. We ship from San Diego CA.

    ⁃    To ensure a safe and completed delivery, all orders are shipped via USPS.